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Creative first for a creative powerhouse

Havas Case Study

  • Our Work

The Challenge

Genuine Dining wanted to elevate the customer experience at Havas’ bustling London HQ

A multi-level workspace with high footfall, diverse catering needs, and regular pop-up activations. Their goal was to replace static signage with a digital ecosystem that was dynamic, brand-aligned, and operationally simple. They needed a partner who could scope the environment, supply the right hardware for each space, install seamlessly within a busy office, and then manage the content day-to-day without adding workload to their team.

This case study will highlight the digital solution chosen and how it fulfilled Genuine Dining’s requirements.

Case Study - The Solution

DMC delivered a complete 360-degree service, handling everything from on-site scoping and hardware specification to installation, animation, and ongoing content management.

To match the unique flow of the Havas HQ, we deployed a mix of impactful display types:

  • Large Format Displays (portrait & landscape) for menus and marketing
  • Stretch screens to maximise visibility at grab-and-go counters
  • Tablets & small displays at POS to reinforce food promotions, allergen info, and real-time updates
  • A mobile digital A-board providing flexible signage for pop-ups and messaging

 

Through our managed service, our content team ensured content stayed accurate, timely, and fully aligned with Genuine Dining’s daily needs. The pillars of the service at this site are:

  • Content Scheduling: Ensuring content is always timely and relevant.
  • Real-Time Adjustments: Quick updates by phone or email via Digital Messaging’s content management service.
  • Zoning/screen multi-use: Content zoning allows one to become many – allowing Genuine Dining to optimise content spacing and capitalise on opportunities to further engage, inform and upsell.

The content management system chosen for this solution was Embed, a cloud-based solution that integrates well with a variety of Android devices – a necessity due to the amount of Android devices deployed.

Case Study - The Conclusion

The new digital ecosystem has transformed Havas’ catering spaces into dynamic, engaging environments that reflect Genuine Dining’s premium brand. Their screens now work harder than ever

Informing, promoting, and enhancing the customer journey at every touchpoint. Operational teams benefit from friction-free content updates, improved clarity on offers, and the flexibility to support new initiatives quickly.

For the Havas community, the experience is cleaner, clearer, and more connected. For Genuine Dining, it’s a modern, future-proof solution that elevates their service in one of London’s most creative workplaces.

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Business and Industry Digital Menu Boards Digital Signage Freestanding Displays Hospitality and Contract Catering Marketing Displays Stretch and Unconventional Displays

Other case studies

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A blueprint for digital in defence – Merville Barracks

Digital Transformation in the NHS – UCLH

Windows that sell the journey – Travelbag

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